↩️ Refund Policy
Last updated: March 2026
⚠️ Please read this policy carefully before making a purchase. By subscribing to My Skills Test, you agree to this Refund Policy.
1. Refund Window
We offer a 7-day refund window from the date of subscription purchase. Refund requests made after 7 days will not be eligible.
2. Eligible for Refund ✅
- Technical issues preventing access to the platform that we are unable to resolve within 48 hours
- Duplicate payment made by mistake
- Subscription charged after cancellation request was submitted
- Request made within 7 days of first purchase with less than 20% content accessed
3. Not Eligible for Refund ❌
- Requests made after 7 days of purchase
- If more than 20% of subscribed content has been accessed
- Change of mind after accessing content
- Failure to appear in an exam (not related to our platform)
- Account suspended due to Terms of Use violations
- Partial month refunds for mid-cycle cancellations
4. How to Request a Refund
To request a refund, contact us within 7 days of purchase:
- 📧 Email: myskillstestofficial@gmail.com
- Subject: Refund Request — [Your Registered Email]
- Include: Your name, registered phone number, payment date and reason for refund
5. Refund Processing Time
Once your refund request is approved, the amount will be credited back to your original payment method within 5–7 business days. Bank processing times may vary.
6. Contact Us
For refund queries, reach us at:
📧 myskillstestofficial@gmail.com
📞 90381 49194
🕐 Mon–Sat: 9:00 AM – 7:00 PM (Sunday Closed)